By Bill Gillham

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In the same 67 Interviewing way that an interviewee may omit to mention a particular topic, so they may mention something that is obviously important and then move on too quickly. '). Probes also exemplify the point that there is a great deal more to interviewing than simply asking questions. The semi-structured interview is both flexible and, at the same time, standardized. Every interview is 'unique' and personal, and yet covers essentially the same ground. The use of tape recorders is strongly recommended.

84 Quantitative Data in Case Study Research Graph (b) - the apparent 'no effects' pattern - presents another set of questions. Are we comparing like with like? The number of reported incidents remains the same and the criteria for inclusion haven't changed. However, perhaps when you sort accidents requiring medical attention from those that don't you find a marked decline in the former masked by a modest increase in the latter; and perhaps here teachers are being more scrupulous in recording incidents 'on the margin' of concern.

In other words the criteria for inclusion have changed. Interventions commonly have side-effects of this kind. It may be also that new legal requirements or professio~al procedures advised by unions have also had an effect (you may have picked these elements up from other sources) . If the data are re-analysed maintaining the same criteria for inclusion as operated earlier, the rates are shown to have declined. It is not being asserted that this is always the case, but rather that you need to be alert to alternative, rather more complex explanations.

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